As the first set of viewer ratings are released for The
Shopping Channel, the company says it is more focused on how
many people are buying than watching.
The 24-hour channel launched on October 1 and ratings agency
Nielsen has now provided the first snapshot of how things are
In a four-week period starting on October 28, The Shopping
Channel attracted 681,000 unique viewers. Chief executive
Alistair Duff called that a "solid result".
"Any shop that can achieve 681,000 unique people through the
front door is doing well, all potential buyers.
"This is a very solid base for four weeks, the number augurs
well moving forward."
Owner Greg Partington said in July he was expecting more than
600,000 Kiwi women to tune to the channel every week.
Duff said the Shopping Channel differed from other channels
in that its primary focus was on selling products.
"The most important figure to us is the number of people
coming back to the channel. We focus on buyer numbers rather
than audience numbers."
If the channel was able to release figures based on frequency
of viewings, the ratings number would increase considerably,
"From our online purchasing traffic we have a high frequency
of repeat buyers showing us that we have significant repeat
"These are not reflected in the unique views number."
The channel's own internal figures showed 15 per cent of
those who purchased in October made another purchase in
November, he said.
Customer numbers from October to November had increased by 25
per cent and December was on track for a 200 per cent
increase on November.
"We are never going to be happy as one can always do better,"
"We are constantly reviewing what we are doing and looking at
ways to improve."
Broadcasting on Sky channel 18 and Freeview 18, The Shopping
Channel went live with a visit from Desperate Housewives star
Eva Longoria to boost publicity.
A run of bad taste jokes drew attention to the show in its
early days, with viewers complaining on Facebook about a
"creepy"banana joke, "disgusting"food, and a lack of contact
details showing up on screen.
The channel announced last month it would be cutting its
number of weekly live filming days from six to two and doing
- By Ben Chapman-Smith of nzherald.co.nz