New Zealand Post central and southern general manager operations Matthew Riordan in Dunedin yesterday. Photo by Peter McIntosh.
Dunedin posties were welcoming being part of a changing mail
delivery environment which could see the introduction of
mid-range vehicles and e-trolleys, New Zealand Post
operations general manager Matthew Riordan says.
Mr Riordan, who has responsibility for the central and
southern operations of NZ Post, was in the city yesterday to
talk to postal staff about the changes being considered by
the state-owned entity.
One of the main concerns he was asked to address was what the
changes meant for individual staff.
The posties were aware of the rapid change to fewer letters
and more parcels. They wanted to be part of the solution, he
''The conversation is how does that affect what happens in
NZ Post was undertaking strategic thinking of how heavier
mail deliveries could be handled in the future.
In Wellington, mid-range vehicles - similar to a golf cart
and capable of carrying 300kg of mail - had been trialled
Those vehicles might not be suitable for Dunedin's steeper
streets and it was possible e-trolleys, which were electric
powered, could be used in the city.
The trolleys would be more suited to southern winter
conditions, along with Dunedin's steep streets and narrow
Asked about other Otago centres, such as Alexandra and
Queenstown, Mr Riordan said each centre would have an
individual solution for delivery to suit local conditions.
In Alexandra, for instance, it was possible NZ Post would
deliver community newspapers, and with the greater weight to
be delivered, mid-range vehicles might be the answer.
When it came to consultation within the local communities, NZ
Post planned to talk to a range of interested parties, he
If print media was being delivered, newspaper publishers
would be consulted, along with local councils who would need
to approve different modes of delivery, such as the mid-range
vehicles being used on footpaths.
The vehicles travelled at 10kmh and had proved safe in
trials, he said.
Mr Riordan was at pains to emphasise NZ Post ''had not closed
up shop'' in Dunedin.
Businesses had been assured standard mail would be delivered
within two to three days and priority was delivered
There was a Dunedin workforce sorting priority mail and
business and bulk mail was being collected in the city.
Posties were delivering mail and staff were still sorting
The majority of the Dunedin Postal Centre's work had been
transferred to Christchurch, a decision Mr Riordan defended
because Christchurch remained the central hub for the South
Island, servicing the South and also up to Nelson.
Retaining NZ Post's larger site in Christchurch meant fewer
people were affected by the change, he said.
Business customers concerned about sending out their accounts
and receiving the money back were being reassured it was
still three days out and three days back for standard mail
While in the city, Mr Riordan met about 40 business
representatives at a seminar.
One of the major topics to be addressed was the amalgamation
of two mail delivery services - posties and couriers.
Letter numbers sent through the post were expected to fall by
half from the present 650 million a year within three to four
years and courier parcel mail deliveries were expected to
double in the same period.
Changes needed to be made.
''It's said in a lot of ways but we need to change.
"We have machines there but not enough mail.''