Museum rejects latest grievance allegations

Otago Museum chief executive Shimrath Paul
Otago Museum chief executive Shimrath Paul
Claims of "bullying" have been levelled at Otago Museum managers, a group of disgruntled ex-staff having banded together to lobby for change.

A former staff member has created a Facebook page called "I survived the Otago Museum", allowing other former staff to air grievances about the museum and its management.

The page contained a stream of comments criticising the organisation's management.

Yesterday, the museum's chief executive, Shimrath Paul, told the Otago Daily Times in an emailed statement that while he was aware of the ex-employees' activities, the forums they chose "aren't the place for the museum to engage on issues raised by ex-staff [whether real or perceived]".

The museum had "addressed its own shortfalls in performance" in the past 20 years, and efforts were continuing, he said.

"Issues raised that the organisation needs to own and change have been addressed."

However, it appeared former staff dissatisfied with their time at the museum were attempting to discredit the organisation, and those views "belong with them as individuals", he said.

The museum's managers also came in for criticism in a survey of 51 former staff, conducted by another former staff member, which was linked to from the Facebook page.

Many of the anonymous survey responses referred to long hours and low pay and alleged there was a "bullying management culture" at the museum.

Others took aim at the pay received by senior managers, while others were left on dramatically lower incomes.

The man behind the survey, who would not be named for fear of repercussions, said the idea for the survey "came out of frustration" after "hellish" treatment prompted him to resign his position in 2010.

The survey was completed during the middle of last year and sent to members of the museum board, and the man behind it said he hoped it would tell "the other side of the story".

Mr Paul pointed to an anonymous and independent survey of employees commissioned by the museum last year, which garnered "very positive" responses from staff, although concerns about pay remained.

The museum also continued to achieve "consistently high" levels of visitor satisfaction and gain much positive feedback.

"Reasonably, it would not be possible to achieve all of this if the picture painted through the opinions of these ex-staff were indeed the case."

It was not the first time claims of bullying have emerged: former staff in 2009 described an "unhealthy management culture", "intimidating behaviour by senior managers" and "disrespect and bullying".

The latest claims came after it was confirmed last month Mr Paul's salary package was worth $310,793 in the year to last March - higher than that received by the head of Te Papa - which raised the eyebrows of some Dunedin city councillors and ex-staff.

Cr Bill Acklin, chairman of the community development committee, to which Mr Paul reports regularly, said when contacted yesterday he had only heard "hearsay" claims of bullying, but would be concerned if they were true.

The museum received almost half its annual funding from the Dunedin City Council, totalling $3.77 million in 2011-12 and about $30 million since 2003.

Otago Museum Trust Board acting chairwoman Kate Wilson, also a city councillor, declined to comment when asked if she was acting on the survey's bullying claims, saying they were based on "unknown and unvalidated comments".

chris.morris@odt.co.nz

 

 

Hardly surprising...

The extortionate amount we now all know the Museum Director is paid, the efforts taken to try and keep this information secret, and the apparently unwavering support the OM Trust Board and some Council staff seem to offer the director, all tend to make this headline and article hilarious.

What else would you expect them all to say?

The fact is, management at the Museum are alleged to have been bullying and exploiting staff for years. Whenever this is raised by the media, management always turn to postive visistor feedback as an indication things are fine. But where is the logic in this? There are many ways to get people to perform, not all of them are pleasant.  

It would be news if something was actually done about this management rather than the same old rhetoric time and time again. 

[Abridged]

 

There seems to be a lot of smoke

There seems to be a lot of smoke around this issue..... 

And there should be heads rolling with regards to whoever approved that salary package. 

Otago Museum staff survey

"Mr Paul pointed to an anonymous and independent survey of employees commissioned by the museum last year, which garnered "very positive" responses from staff....."

Mr Paul neglected to point out the first three reponses required from the survey paticipants were; what gender you were, which team you worked in and how long you had worked in the museum.  

From these reponses it was easy to tell who was filling in the  survey. This, added to the climate of intimidation and fear that exists at the museum, means the results of the survey are biased. Would you be brave enough to give negative responses to the survey knowing that they could be traced back to you?

This is what unions are for

Having spoken to several people who have worked at the museum, I understand working conditions are rather poor there. I would encourage staff to consider joining union to help improve their conditions.

I believe the PSA covers employees of the Otago Museum.

Solution for the museum's troubles

I assume therefore that both Mr Paul, CEO of the Museum and the Board of the Museum would not be averse to a totally independent investigation to report on the level of remuneration of the CEO and of the reported plethora of complaints about staff working conditions over a period of time at the Museum.  Until this occurs it seems that it will remain as a closed shop with no clear signs of being resolved.

This time the council deserve blame

Notice how slippery the quotes were?  Both councillors know there is a problem but don't wish to publiclly admit it.

"Heresay" just means people are too intimidated to put anything in writing, in case HR at the council act to protect the organisation instead of dealing with the bullying claims.  Maybe HR are contributing to the sense of intimidation as well.

The museum chief executive should be held accountable for everything in his organisation.  No excuses. 

Also by not being totally open about the issue, Crs Wilson and Acklin risk being precieved as part of the problem not part of the solution. 

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