Car-park access at the Forsyth Barr Stadium is being
reviewed following a communication breakdown which reulted in
some disabled and wheelchair-bound ticket holders denied entry
during the All Blacks test on Saturday.
Among them was a wheelchair-bound All Blacks official, the
Otago Daily Times was told.
United Taxis drivers were not allowed in the car park to drop
off or pick up their disabled and wheelchair-bound
passengers, despite an assurance they would be allowed to do
Owner Bill Overton and manager Donald Shore said drivers were
forced to drop passengers on the road outside the stadium and
in some cases pre-booked disabled passengers had to wait up
to an hour to be picked up after the rugby game.
Mr Shore said affected United Taxis customers included an All
Blacks official in a wheelchair.
"He got dropped off out on the road because we couldn't get
him in, and he was upset about it," Mr Shore said.
He said it was dangerous for those in wheelchairs and with
disabilities to jostle among traffic.
"We were having to unload people in wheelchairs on the main
road with buses and cars flying past. It was an accident
waiting to happen," he said.
Disabled passengers then had difficulty getting on to
footpaths and into the stadium, he said.
Mr Shore said he received an assurance from Dunedin Venues
Management Ltd (DVML) stadium operations manager Coryn Huddy
on Friday that United Taxis drivers would have access to the
stadium car park for disabled and wheelchair-bound
DVML had a contract with rival firm Dunedin Taxis, but Mr
Shore said the car-park access he sought was not about
"It's not about going down there and trying to score a job or
getting work. We are quite happy to drop off and pick up
passengers then drive back out and go away and leave Dunedin
Taxis to it. It is about getting passengers to where they
want to go safely and soundly," he said.
Mr Huddy said there was a "glitch" in communication. He was
conducting a review of the weekend's operations.
He intended for United Taxis to be given car-park access for
disabled and wheelchair-bound passengers, and would speak to
the stadium's security provider.
"It's the first time we've had this issue to this extent. It
was an unfortunate incident," he said.
DVML had a management plan which included provisions for
people attending stadium events to do so safely, Mr Huddy
said. Car-park access was provided to those with permits and
drivers of marked disability vehicles.