Rules to prohibit members of the public entering staff cafes
at Dunedin and Wakari Hospitals have been relaxed, despite a
survey showing the move is opposed by nearly a third of
Now, as long as they were in the company of staff, family and
friends were allowed to use the cafes, the Southern District
Health Board told staff in an email.
The board's redesign of the two hospitals included relocating
Dunedin Hospital's cafe to a different part of the main
hospital, and naming it Revive. The board also established a
new cafe at Wakari, called Snowline. They opened on September
17 and August 27 respectively.
The staff cafe at Dunedin Hospital has traditionally been
well used by members of the public.
Diagnostic and support services (Otago) general manager
Sharon Mason said as part of the redesign, managers,
listening to feedback from staff, had decided to prohibit the
public from the cafes.
Recently the "reality" of that decision prompted a change of
heart from some people, and staff were surveyed.
The survey drew received 725 responses, of which 41% were in
favour of allowing family and friends (including company
representatives), 29% favoured just family and 30% wanted
In the email to staff, Ms Mason acknowledged changing the
policy would not suit everyone, but it was "in line with the
preferences of the majority of staff".
Ms Mason said the cafes had been designed with staff only in
mind, and the board would monitor use to determine whether
layout changes were needed, possibly to create a staff-only
Ms Mason said with more services - and many corporate staff -
moving to Wakari Hospital, that staff cafe was especially
appreciated, given the lack of other options.
The change took effect on October 2.