Cruise ship issues will be addressed at a season
debrief in Dunedin today.
The last of this season's large cruise ships, Dawn
Princess, visited Dunedin yesterday.
Next month, smaller luxury ship The World is expected
in the city, the last cruise visit until the start of the
2014-15 season in October.
Dunedin City Council visitor industry business development
adviser Sophie Barker expected up to 60 people to attend the
debrief in the Dunedin central library at 12.30pm.
It was organised in conjunction with Port Otago, i-Site and
the University of Otago, she said.
''It's for any operator with an interest in the cruise
industry,'' Ms Barker said.
A university student will talk about his research on cruise
ship passenger and crew behaviour in Dunedin, and i-Site
staff will discuss booking trends.
The New Zealand Transport Agency will also be represented, to
address any concerns about State Highway 88 between Port
Chalmers and Dunedin, and to have input into a traffic
Private tour operators will also have a chance to share their
thoughts about the season.
Concerns have been raised by some private operators since
October about how their products have been handled by i-Site
staff working at the port.
This season, Port Otago banned private operators from the
wharf, and instead a marquee was set up so i-Site staff could
inform cruise ship passengers and crew members about tours,
activities and attractions in the city.
Claims iSite staff gave preferential treatment to certain
operators were rejected by those accused.
Most concerns were raised by private operators who said they
received fewer bookings than in previous seasons when they
were allowed to promote their own products.
The number of cruise ship cancellations this season may also
Seven visits were cancelled out of a scheduled 85. Last
season, four visits were cancelled.
All cancellations were weather-related, and each meant
thousands of dollars less for the local economy.
The council estimated about 134,000 passengers and 60,000
crew members disembarked this season, down on the 200,000 and
82,000 respectively expected at the start of the season.
Ms Barker said the debrief would allow those involved in the
cruise action plan to update the document and make any
necessary changes before the next season started.