Last year's ''well publicised issues'' concerning operators
and cruise ship passengers at Port Otago are over.
The 2012-13 season attracted widespread attention with
revelations of tour operators' infighting, of them sleeping
in vehicles, and being abusive to cruise passengers at the
Those ''well publicised issues'', which prompted the port
company to ban operators from the wharf, were over, Port
Otago commercial manager Peter Brown said.
''It wasn't about booting people off the wharf. It was around
providing a better visitor experience ... making sure we
didn't have those issues of congestion, competition between
operators for people, which wasn't a good look, and the
health and safety aspects of mixing people and machines.''
About 40 operators at a meeting in the Otaru Room heard
changes implemented before the 2013-14 season would largely
be continued next season.
''We think we can enhance that to make it more successful,''
Mr Brown said.
Signage will be increased and electricity provided so
operators can use television screens for promotional