Council Infrastructure and Networks general manager Ruth Stokes, who has been in the role about three months, told a Saddle Hill Community Board meeting on Thursdayshe would deal with outstanding issues in a timely manner.
''It came to my attention we haven't been providing you the best and most responsive service that we could have been as an organisation, as a department and I would like to see that change.''
She acknowledged the drainage issues at Brighton Domain had been ''dragging on'' and she had asked for the problem to be prioritised.