Click photo to enlarge
Visitors could be using the temporary home of the i-Site
Dunedin Visitor Centre in Princes St for longer than first
expected. Photo by Peter McIntosh.
The i-Site Dunedin Visitor Centre's occupation of the
Dunedin Community Gallery could be extended.
Dunedin City Council staff are reconsidering options to house
the i-Site, following its temporary relocation from the
Municipal Chambers to the nearby council-owned Princes St
gallery late last year.
The move generated complaints from some groups booked to
exhibit at the gallery, who said they had been offered an
"inferior" building in Moray Pl as an alternative.
However, council customer services general manager Grant
Strang said yesterday the decision to defer the planned
upgrade of the Dunedin Centre/Town Hall meant plans for the
i-Site were up in the air again.
The $45 million upgrade had originally been expected to begin
with work on the Municipal Chambers this month, and the
i-Site had been scheduled to return upon its completion in
September.
However, councillors at this month's 2010-11 annual plan
deliberations voted to defer the upgrade in an effort to ease
pressure on rates.
That meant the Municipal Chambers element of the upgrade was
now not expected to start until at least June, and be
completed in February or March next year.
Mr Strang said the delay meant two options for the i-Site
were being considered - staying longer in the gallery, or
finding a new permanent home elsewhere in the Octagon.
A second temporary - either back to the Municipal Chambers or
another short-term home - would not be practical, he said.
"They [i-Site staff] have been shunted around. It isn't a
good look and from a customer point of view it's not a good
look either."
A final decision would be made by the council's executive
management team, with Mr Strang's input, he said.
Council city property manager Robert Clark said when
contacted another option was to permanently relocate the
i-Site to the ground floor of the council's Civic Centre,
which would "depend on tenancies and other things that are
there".
Alternatively, the i-Site could remain in the gallery longer,
before moving back to the Municipal Chambers part-way through
its upgrade, which might be possible, he said.
All the options needed further investigation, he said.
Council communications co-ordinator Rodney Bryant said it was
too soon to say what sort of impact an extension of the
i-Site's stay in the gallery building would have on community
groups.
Further complicating matters was a drop in revenue
experienced by the council since it moved the i-Site to the
gallery.
Mr Strang said council income from its share of bookings made
at the i-Site was down, as fewer cruise-ship tourists made
the 50m trip from the Octagon - where they were dropped by
buses - to the Princes St location.
"It has had an impact certainly on revenue in the cruise ship
season. [The i-Site is] harder for people to find, despite
all the signs."
chris.morris@odt.co.nz
Customers
Surely the nature of iSite's business is such that their customers are so transitory that customers would never notice if they moved back to their normal space. That way the community groups that have been forced out by the current situation will be impacted the least