"Just stamping a label on something and sending it off
overseas is not branding." Photo by Stephen Jaquiery.
There is no shortage of farmers who have visited Europe
and returned with horror stories about the presentation of New
Zealand lamb.
Arthur Mead said there was "little of anything" on product he
saw in supermarket chillers indicating it had come from New
Zealand, unless you looked closely.
The Milton farmer accepted his visit was outside New
Zealand's main lamb export season, but when the New Zealand
brand was displayed, it was in small writing.
At first glance, the lamb could have been Argentinian, he
said, but branding supported by promotion was an area Mr Mead
believed could be improved.
Much has been said about selling branded New Zealand meat and
wool products, but experts say it requires more than just
stamping a country of origin name on packaging.
Some meat and wool companies claim to be selling branded
products, but University of Otago senior marketing lecturer
Lisa McNeill said there was a difference between branding a
product and putting a label on a packet.
A brand provided consumers with equity, assisting them in
deciding which product to buy and satisfying concerns about
quality, consistency and production methods, in a product
form, was wanted.
"Just stamping a label on something and sending it off
overseas is not branding," Dr McNeill said.
Whether companies are marketing and selling branded products
depends on who you talk to.
Certainly, meat companies claim to be doing so, and Wool
Partners International and Elders Primary Wool have, in
recent years, launched brands which they are using to drive
relationships with manufacturers and retailers.
What is happening with meat is a bit more obscure, but Anzco
Foods has relationships with retailers and Silver Fern Farms
has embarked on an integrated supply chain strategy linking
consumers with producers and supplying consumer-ready
products, both domestically and overseas.
Alliance Group has its Ashley and Pure South brands, which
include individually packaged chilled and frozen lamb,
mutton, venison and beef cuts for both retail and food
service use as well as in carcass form.
Dr McNeill gave McDonald's and Coca-Cola as brands which had
consumer loyalty and therefore commanded premium prices
despite having fierce competition.
In contrast, the decision of a car buyer to switch brands was
not one most took lightly, because they knew of the expected
performance, reliability and after-sales service from the
established brand - or its brand equity.
Given growing concerns about food quality, risk and animal
welfare, Dr McNeill said New Zealand meat companies should
have brands that built on New Zealand's international
reputation for quality.
"It is important to have a strong brand strategy, one a
customer can say `this is an appropriate product for me to
buy.' "
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