Cheap airline Jetstar has been fined after changing a Chinese
passenger's nationality, which allowed her to board a New
Zealand bound plane in Melbourne without a visa.
Airline staff in Australia changed the passenger's
nationality from Chinese, with the country code ''CN'', to
being from Switzerland, with the code ''CH'', which meant she
could board the flight without the proper travel
documentation.
The passenger was given a visa on her arrival at Christchurch
International Airport as without it she would not have been
allowed entry.
But the move "raised the ire'' of New Zealand immigration
officials and resulted in the Department of Labour pursuing
criminal charges against Jetstar.
The case was called at a Christchurch District Court hearing
at Nga Hau e Wha marae this morning, where the airline's
lawyers apologised for the act, which they admitted.
Defence counsel Michael Heron said the incident, on January
27, last year, had resulted in Jetstar retraining its staff
and issuing specific instructions on how to avoid such an
incident in future.
Judge David Saunders accepted that it was simply an error,
with the country codes being very similar, and fined the
airline $6,500 and ordered it to pay court costs.
The judge said: "Jetstar carries some two million passengers
in its operations every year. There will, from time to time,
be errors made by clerical staff. This was not a blatant
breach of the Immigration Act. They have owned up to their
error and responsibilities.''
He added that he hoped the fine would provide a "sufficient''
message to airlines for the need to be careful when
processing travellers' information.
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