Air New Zealand customers will be stung with higher excess
baggage fees from next week, with the cost of an extra bag on
domestic flights set to double.
The move comes after the airline, which is locked in a
domestic airfare price war with Jetstar, started cracking
down on passengers who try to breach the 7kg carry-on baggage
The cost of one extra check-in bag on domestic flights will
double from $30 to $60, while a second extra bag will
increase from $75 to $100.
It will also cost more to check in overweight bags, with bags
over the 23kg limit to cost an extra $60, up from the current
The new rates will come into force next Tuesday - the same
day Air NZ rolls out a new service that lets customers
pre-pay for extra bags at a lower rate than they would be
charged at the airport.
Domestic customers who use the new pre-pay service will pay
$30 for one extra bag and $50 for a second extra bag - half
as much as the new excess fees.
Air NZ spokeswoman Marie Hosking said the higher excess fees
would encourage customers to plan ahead and pre-purchase
She said the charges reflected the cost of carrying
additional weight on the aircraft, and the baggage fees did
not constitute a large proportion of the company's revenue
Excess and overweight fees will also increase on
international flights, with the cost of an extra bag to
Australia, excluding Perth, to increase from $75 to $120 -
more than double the $55 pre-pay cost.
The cost of an extra bag on other international flights will
increase from $115 to $200, with pre-paid baggage to cost
between $95 to $155, depending on the destination.
Customers will be able to book pre-paid baggage from this
Air NZ customers will also be able to book preferred seats,
for a cost, allowing them to choose seats with good
locations, extra leg room or more personal space.
Ms Hosking said 70 per cent of customers could already select
their seats for free, and the new service would allow the
rest to pay to select a seat in advance.
Both new services can be bought up to three hours before an
international flight or 30 minutes before a domestic flight.