Do you spend your work days aimlessly drifting between the
water cooler, bathroom, Facebook and job websites?
If so, you're one of New Zealand's "lost souls", the people
identified in a workplace productivity survey as our biggest
time-wasters - losing 21 per cent of the day.
Or you might be a "super achiever", still wasting about 10
per cent daily, but the apple of the boss' eye.
The Ernst & Young Productivity Pulse categorises the Kiwi
workforce into four groups. Slightly less productive than the
super achiever, wasting 13 per cent of their day, were the
"solid contributors", the biggest chunk of the workforce.
The most worrying group, the survey said, were the "patchy
participants". The "patchies" - nearly a fifth of the
workforce - were the least satisfied and least motivated.
They're not as disengaged as lost souls, but were less likely
to be looking for an alternative job.
The survey also broke down how we waste time. Computer issues
account for an average seven minutes each day. But waiting
for other people, travelling between worksites, and sending
emails were all bigger time-wasters.
"Increasing productivity and cutting costs are not the same
thing," said Ernst & Young partner in charge of the
survey, Braden Dickson. "Often we find people are very busy,
they're flat out. We're increasing overtime, we're bringing
in extra workers but the output isn't there."
The most productive industry is healthcare and social
assistance, followed by professional, scientific and
technical services. Manufacturing, trade, finance and
insurance services round out the top five.
Dickson said the country needed more good supervisors to
ensure tasks were well allocated.
- John Weekes of the Herald on Sunday