Broadband services crashed again last night for hundreds of
thousands of Telecom customers around New Zealand, just as
the service was recovering from a major outage yesterday
Telecom spokesman Andrew Pirie said last night the network's
broadband system failed again at 9.45pm after repairs done in
the morning to resolve an earlier outage had ''fallen over''.
Technicians were working to restore the service last night,
Mr Pirie said broadband was cut to about two-thirds of the
company's 400,000 broadband customers during both outages.
It was the second major failure in Telecom's broadband
network in two weeks. About 25,000 mainly residential
customers lost service on November 30 after a fibre optic
cable failed following system upgrade work.