The first software upgrade of the troubled Novopay system
will be rolled out this weekend.
It comes as the first report from external auditors
PricewaterhouseCoopers (PWC) shows payments to school staff
on February 6 attracted complaints or notifications from 2.2
per cent of all staff across the country.
Minister Responsible for Novopay Steven Joyce asked PWC to
look into pay round 23 after acknowledging he could not rely
on the the Ministry of Education's information.
The first PWC report, released today, shows 74,373 school
staff were paid a total of $143.87 million.
Of those, 552 staff were not paid, 521 were overpaid and 589
underpaid. The affected staff were from 628 schools around
Mr Joyce said all complaints received had been resolved or
were being worked through.
PWC is preparing a similar report for pay period 24, which
was paid on Wednesday, to be released next week.
The period was a larger payroll than the previous period,
with 78,351 staff paid a total of $160.3m.
Mr Joyce said early indications showed there was a similar
level of issues to that of the previous period.
Meanwhile, Novopay developer Talent2 will release the first
of three planned software upgrades this weekend.
The upgrade comes after Cabinet agreed to set aside $5m for a
remediation plan for the troubled payroll system, in addition
to the $200,000 price tag for a technical audit and $500,000
for a ministerial inquiry.
The $5m would cover work on fixing bugs in Novopay and
boosting the numbers of call centre and data processing
"This is the first of three planned releases in February,
March, and April as part of the remediation plan which are
designed to address the most significant bugs in the system,"
Mr Joyce said.
"The first will address some of the known calculation errors
as well as some of the reports that are necessary for end of
Mr Joyce met lead technical reviewer Murray Jack yesterday
and was expecting a draft technical report on the system
later next week.
Further updates on the remediation work were also expected
Ministry of Education officials yesterday met with a range of
sector groups to discuss issues including extra support for
schools while the pay system is remediated, or moving to a
backup option if necessary.
Mr Joyce said he intended to finalise arrangements and
decisions on progressing the pay system so there was a clear
"I appreciate the ongoing issues with Novopay are hugely
frustrating for the school sector and I want to thank
administrators and other staff for their patience and hard
"I want to assure them that everything is being done to
remedy the situation as quickly as possible but the reality
is the issues remain complex and will take some time to