Computer users with Yahoo! Xtra email accounts should delete
any suspicious emails they receive - even from people they
know - as Telecom investigates a possible virus.
A Telecom spokeswoman said the company was working urgently
with Yahoo! to investigate the issue that hit some users
People have reported receiving numerous suspicious emails
with 'Hi' or 'Hello' in the subject line and a link to click.
"If a customer thinks that their Yahoo! Xtra account may have
been compromised - that is, if they think their account has
been used to send spam - we advise them to change their
password as soon as possible to re-secure the account."
Advice on how to do this could be found on Telecom's website,
"It's important that they choose a strong password ... and
that they don't reuse a password that they have used
previously," the spokeswoman said.
The New Zealand Herald has received numerous emails from
readers reporting suspicious emails coming into their inbox.
Last month some Yahoo! Xtra customers were unable to access
or properly use their email for up to three days, and others
had spam emails sent from their account.
Customers were advised to change their password, but some
complained they were unable to do so.
In a post to its website, Yahoo! said a bug was affecting
Yahoo! Mail and blamed it on a hardware problem that was
bigger than originally thought.
- Rebecca Quilliam of APNZ