Katie Versteeg received an incorrect ticket last month.
Police are scrambling to rectify and reissue more than
$600,000 in traffic fine notices that were sent to the wrong
A computer glitch meant at least 20,000 incorrect tickets
were issued, police said.
Some of the tickets had been paid, and those people would
need to be reimbursed.
Identification details registered with the Transport Agency
from October 22 to December 16 were not updated in police
computer systems, meaning people who had sold their cars or
moved house during that period may have been fined for
offences they didn't commit.
The mistake followed an Auckland Transport error late last
year when motorists' details were sent directly to debt
collectors instead of notices being issued. Auckland
Transport was forced to apologise to the 237 motorists
affected, explaining the mistake as a systems error.
Police spokesman Ross Henderson said the 20,000-plus tickets
were for genuine offences - they'd just been sent to the
"Someone has done something, speeding or something else to
trigger the speed camera. There's an offence, but just not by
the person we thought it was. We know during that period that
those notices issued have potentially got questions over
The exact monetary total of wrongly issued fines was not yet
known. But national road policing manager Superintendent
Carey Griffiths said that of the more than 20,000 fines
incorrectly issued, "the largest proportion were likely to be
in the $30 bracket".. Some may have been charged up to $630,
"Police sincerely apologise to all of those affected by this
one-off technical issue."
Most of the incorrect tickets were for speeding, with others
issued for red light offences and police-issued parking
Katie Versteeg, 22, of Titirangi in west Auckland, was
surprised when she received an incorrect ticket last month. A
number of the details were wrong, she said.
"They got my name wrong ... said I was driving a car that is
not even registered to me, said I was driving it at a time I
was actually at work. And apparently I'm 40 years old."
She was sent the ticket on January 9, to her old address in
Hillsborough. She had left that house in October and had
notified NZTA, she said.
Police were trying to work their way through the huge backlog
of incorrect tickets, said Mr Henderson.
Tickets that had already been paid would be reimbursed "as
soon as we can", he said.
Others would be transferred to the actual owners of the cars
caught by the cameras.
- Sam Boyer