Up to 40,000 vehicles are being recalled by Toyota New
Zealand as part of a global recall by the Japanese car
More than six million of the brand's vehicles are being
recalled after faults were found in mechanisms affecting the
steering wheel column and the seat rail.
The recall is being stressed as precautionary by Toyota New
Zealand's general manager of customer services Spencer
There had been no reported accidents or incidents related to
the recalls in New Zealand or elsewhere because of the
faults, he said.
Between 30,000 and 40,000 vehicles, produced between 2004 and
2010, are expected to be recalled, from around 100,000 cars
sold in that period.
Editor of motoring website The Dog and Lemon Guide, Clive
Matthew Wilson, said the faults were a result of cost
"In the early 21st century Toyota came up with the brilliant
idea of making one part that would fit millions and millions
of cars, and also built parts relatively cheaply in order to
maximise profits at that time, and now that policy has come
back to bite them," he told Radio New Zealand (RNZ) this
However, Morris said that criticism was "overly simplistic".
"There's many factors that cause recalls," he said, denying
these latest faults were caused by cheap parts.
"During the period that Clive talked about we grew quite
quickly and we moved a lot of production offshore, so yes, we
did make some mistakes, but the failure rate on the parts
we're talking about in this recall is extremely low and this
is a precautionary measure," he told RNZ.
"What we want to do is fix the problem before it leads to
something much worse."
Customers had reported failures to the company and that's how
it had identified the problems, Morris said.
If motorists noticed a warning light illuminated on their
dashboard they should take their car into the dealer
immediately. Others had noticed their car horn was not
working, he said.
Toyota's RAV4, Prado and Hilux models produced between June
2004 and December 2010 and sold as new, are affected by the
spiral cable recall. The spiral cable is a wire which
connects the steering wheel mounted electrical systems.
Around 7500 Yaris vehicles produced between January 2005 and
August 2010 and sold as new are affected by the seat rail
recall, where there is a potential for the springs used in
the seat locking mechanisms to break if the seat is
One hundred Yaris vehicles with tilt/telescopic steering
adjustment, produced between September 2005 and February
2009, are also affected, as are 1037 used imported Ractis and
Toyota New Zealand staff are working through model numbers
and will contact owners affected.
Anyone who is concerned about their vehicle can call 0800