A spate of hacking attacks on Apple electronic devices in
Australia has now reached New Zealand, Netsafe says.
Users of iPhone, iPad and Mac devices complained they were
hacked. A message demanding payment then appeared on the
screen in order for them to be able to access their device
An online thread addressing the issue on Apple's official
Support Communities website had been viewed more than 35,000
times since it was posted three days ago.
"We've received our first report of a hacked Apple ID and
locked iPhone," NetSafe posted on their Facebook page on
"Please take 5 minutes to change your Apple password ASAP -
especially if you use the same password on other online
If a passcode was set on the device, affected users could
simply enter it, change their iCloud password and avoid
having to deal with the ransom, the Sydney Morning Herald
However if no passcode was set, users may have to erase and
restore their devices.
Apple issued a statement to Fairfax on Wednesday stating that
while its iCloud service had not been hacked, impacted users
should "change their Apple ID password as soon as possible
and avoid using the same username and password for multiple
Those requiring further assistance were advised to contact
Apple or visit an Apple store.