Petrol price is driving people to service stations that offer
discounts or savings schemes - and more commuters are taking
public transport and reconsidering their current vehicles, a
Canstar Blue's annual Service Stations Consumer Satisfaction
Survey of 2500 Kiwis found that 79 per cent of people go to a
service station because of its discount or price promotions
and 64 per cent said price was more important than
More than half of respondents did not understand the factors
that contributed to petrol prices and 41 per cent said they
used their car less than they did a year ago.
A quarter were also considering buying a different model of
car or switching to a lower fuel consumption vehicle such as
a motorbike or scooter.
Automobile Association Petrolwatch manager Mark Stockdale
said the findings were in line with what he had observed -
that consumers would become increasingly more savvy to battle
increasing fuel prices.
"It is not surprising that motorists are sensitive to fuel
prices and that they will look for opportunities to reduce
their fuel costs such as looking around for service stations
that are discounting fuel or offer discount schemes, or even
looking to buy more fuel-efficient cars," he said.
"The price of fuel that we are now paying is at near record
Petrol prices are expected to rise 3 cents a litre today
after a government excise hike that petrol stations indicated
they would pass on to customers.
Canstar's New Zealand general manager Derek Bonar said
motorists were using a variety of ways to accommodate the
"There's no doubt that high prices are hitting motorists'
Making the most of discount schemes and being picky about
which petrol station they used was common, but it seemed
public transport use was on the rise - especially in Auckland
where 32 per cent said their use of the services has
increased compared to the 19 per cent average of respondents
across the country.
Mr Stockdale said there many ways motorists could be more
"The number one thing that motorists can do to cut their
costs without having to change their car or lifestyle is
simply to drive in a more efficient manner."
Tips included accelerating smoothly, maintaining a constant
speed, regular servicing, laying off the air conditioning,
not leaving heavy items in your boot and using the car's
momentum to navigate hills.
Of the 2240 respondents who had refuelled at a service
station in the last month, they rated the service stations
from price, service, appearance, facilities, other
consumables and overall satisfaction.
Challenge took the top spot overall, beating previous winner
- By Morgan Tait of the New Zealand Herald