At one stage, it seemed that every few weeks Queenstown
would come up with a new adventure activity to thrill
visitors and lighten their wallets. However, things have been
quiet on this front for about four years. Olivia Caldwell
investigates whether the resort has lost its adventurous
edge.
Often referred to as New Zealand's adventure tourism capital,
Queenstown could be fresh out of new ideas for tourist
activities, but several prominent industry players say it is
anything but stagnant.
The resort has never been short of outdoor adventure
activities, with half a dozen commercial jet-boat options,
several bungy jumps, swinging ropes, a gondola, skydives,
hot-air balloons and now a commercial flying fox.
However, since the introduction of the Ziptrek flying fox in
2008, Queenstown has looked to be stuck for ideas, but
Kawarau Jet owner and director Shaun Kelly said that was
usual for the industry and it would not be long before the
next "big thing" was introduced.
"You've got to look at the overall picture of the last 10 or
so years.
"The industry runs in peaks and troughs. At the moment we are
in a trough. Things always move forward and you have got your
cycles. We will move forward."
Mr Kelly has owned the jet-boat ride since 1987 and said he
had seen businesses come and go.
Right now, Queenstown adventure tourism was in a "deeper
trough than usual", he said.
"There have been many activities started up over the last
four years ... Some pack up and go. It's just the nature of
the business."
Heavy regulations governing the huge industry - worth an
estimated $89 billion internationally - could make it hard
for new ideas to become reality, he said.
"Regulatory authorities have got so many boxes to tick.
"More operators in the industry inherently brings more
regulations, which is a good thing. You've got to have a
regulatory body for the industry."
Thunder Jet director Duncan Storrier knows all about
regulations after a three-year battle involving the Kawarau
Jet and the Queenstown Lakes District Council.
Mr Storrier said Thunder Jet's case was different because it
was a "trade competition case" and not concerned with safety.
"Regulations for the benefit of safety are extremely
important and I don't think they are over-zealous," he said.
"They are there to help and not to hinder.
"Safety is paramount."
In the business for six months with Thunder Jet, he thinks
competition within the industry is at a "healthy" level and
good for tourists.
"There's certainly an immense amount of adventure activities
on offer. From here on in, it's how it is packaged and
marketed.
"The activities are there; the destination is amazing.
"Personally, I think destinations can become stale.
Queenstown is branded as an adventure capital ... and it is
now about not letting that go stale."
He said the biggest challenge for leaders and starters of the
industry was to "brainstorm" new ideas.
Shotover Jet general manager Clark Scott said: "At some point
it becomes increasingly difficult and challenging.
"I'm sure everyone would love to invent a new bungy, swing,
boat ride; but what's left?
"I'm sure behind the scenes someone is germinating ideas. It
only takes one new thing to turn that on its head."
Mr Scott said it was natural for the adventure tourism
industry to have quiet periods, but Queenstown was going
through anything but a "lull".
"Growth is not linear. It happens in fits and starts and
bursts."
He said if adventure tourism growth in Queenstown was to be
averaged out over the past 20 years, there would "absolutely
be growth".
"We're bearing the brunt of a recession. However, there's
still business.
"I can't imagine anyone is setting any great records around
town, but no-one's going bankrupt. I don't believe it is a
lull at all.
"We are essentially on a world stage. We are very well
advanced on our offer and our delivery."
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