Citizens Advice Bureau Queenstown chairman Jon Bitcheno
(left), volunteer John Perkins, who received recognition
for 20 years of volunteering for the CAB, and Wakatipu High
School principal Steve Hall, who was the guest speaker at
the bureau's annual meeting last week. Photo by Christina
Help and advice continues to be provided by the Citizens
Advice Bureau Queenstown, with 4827 inquiries in the past year,
ranging from helping a visitor locate a shop which sold fluro
ankle socks, to volunteers spending an hour listening to
someone with suicidal feelings.
Statistics from the July 1, 2012, to June 30, 2013, annual
report, presented at the bureau's annual meeting last week,
show it was the first time the number of inquiries/services
had dropped in recent years.
The latest figure is down from 4895 the previous year.
It was thought the drop was due to a growing number of people
accessing information through the bureau's website, or calls
being diverted to a neighbouring bureau when the phone line
was busy, the report said.
October was the busiest month, with 492 inquires.
The reports said spring always heralded a new wave of
international visitors looking to live and work in
Funding was obtained from sources such as the Central Lakes
Trust, the Community Trust of Southland and the Community
Organisations Grants Scheme.