Coffee shops operating in libraries around the Queenstown
Lakes district was one of the recommendations in a community
survey conducted by the council.
There were 1765 completed responses, of which 97% were from
Infrequent visitors who go once a month or less most commonly
said they do not use the library more often because they live
or work outside the district. A total of 13% said opening
hours were a barrier.
Just over half or 51% visited the most popular district
library, Wanaka, with Queenstown second at 39% and Arrowtown
The majority at 28% said they visited a library two to three
times a month.
The range of books and the helpfulness and friendliness of
staff rated highly in importance, along with the availability
of books, opening hours and accessibility.
Of the 454 ''other'' replies, when asked why they did not
visit a library more frequently, most said it was because
they had departed the district or were only there on holiday.
Others said they read e-books instead, were too busy for
their library, it had an old or limited range, or they were
Along with the coffee shop idea, suggestions included free or
cheap Wi-Fi, a better online database, meeting and activity
spaces, self-operated check-outs and book discussion groups.
Only 55% were aware members could borrow e-books and 42% were
aware information about the council and its services could be
accessed at libraries.
Views on charging for library services varied, with 88%
supporting the existing system; 48% keen on free services for
residents and ratepayers with costs covered by rates and 9%
preferring an annual membership fee.
Queenstown Lakes Mayor Vanessa van Uden said the results
would be considered by the Library Taskforce, along with the
feedback from community forums, which begin this week, and a
report from consultants.
The taskforce will report to the council.