The Queenstown District Council had to call on Wanaka library
staff it made redundant last year to help restore its
In response to Otago Daily Times inquiries, general
manager operations Ruth Stokes denied the system had crashed
However, ''some files'' were accidentally deleted from the
Wanaka file server, hosted in Invercargill, and the recovery
process ''didn't work as expected''.
Ms Stokes said some of the files Wanaka library staff had
created, including some newsletters and statistical
information, were affected.
''A few staff and former staff had copies of some of the
deleted files at home, and were able to provide these to
easily reinstate some of the information,'' Ms Stokes said.
''No critical information was lost, but some has proved
time-consuming to reinstate.''
Ms Stokes said the council's back-up and recovery process for
electronic information had worked well previously and was
based on accepted practice.
''We have put an extra step in place for files created in
Wanaka, to include them in the Queenstown system back-up
process as an additional safeguard,'' she said.