St John chief executive Peter Bradley, of Auckland, with
the Glenorchy St John's customised $100,000 Toyota Land
Cruiser ambulance outside the St John South Island
conference at the Millennium Hotel in Queenstown on
Saturday. Photo by James Beech.
Investing $500,000 to recruit and retain volunteer
ambulance crews was one of the plans discussed when St John
area committees from around the South Island met in Queenstown
over the weekend.
St John chief executive Peter Bradley, of Auckland, said on
Saturday the volunteer sustainability strategy, designed to
encourage volunteers, was the subject of one of the workshops
during the annual conference.
''We need to make sure we're doing all we can to support our
volunteers,'' he said.
''We're investing half a million dollars extra into our
volunteer programmes to make sure we've got the right
training, incentives and recognition systems in place, so I
think we'll see some improvements in the next 12-18 months.''
How to continue to improve patient care was also on the
''We look after tens of thousands of patients each year and
we want to make sure we're doing the right thing for our
patients, so we've been hearing some stories about different
cases and different pathways for our patients,'' Mr Bradley
''We're looking at some of the priorities for St John over
the next three to five years and getting some feedback from
our area committees. It's about sharing information, getting
feedback and making sure we're all getting together with the
In his speech to the 169 attendees, Mr Bradley reinforced the
need to work together as one national organisation with
''absolute clarity in our plans and all working to the same
He discussed the results of a survey of St John staff,
described how services were performing and thanked area
committees for their work.
''What people are saying is they're pleased we're being more
open in our communication and events such as this are an
opportunity to share things,'' Mr Bradley said.
''I think what they are saying to us is keep talking to us
and making sure we really do put an effort into showing the
great job that our volunteers do and that they feel valued.''
The number of 111 emergency calls for an ambulance in the
year ending June 30, 2013 increased by more than 14,000
compared with the corresponding period the previous year. The
St John annual appeal runs from April 7-13.