New Zealand Post is denying it is to blame for an error on
Queenstown Lakes District Council rates notices sent out this
In a press statement issued yesterday, council chief
financial officer Stewart Burns said invoices for the first
instalment of 2014-15 rates could show a ''small variation in
the land area''.
The data in the council's property system was accurate, and
rates had been correctly calculated, Mr Burns said.
''However, when NZ Post printed the rates notices, its
computer system rounded up the land area to the nearest whole
When the Otago Daily Times asked New Zealand Post for an
explanation, it rejected the claim.
''We have checked what occurred,'' a company spokesman said
in an emailed response.
''New Zealand Post printed the information that was specified
in the requirements document and provided to us in the data
''We did as we were instructed, and did not round up any
Mr Burns could not be reached for comment on New Zealand
Post's response, but earlier said the company would not be
penalised for the error.
It was not ''material'' in terms of the amount of rates
people would pay, and land area would be shown correctly on
the next rates notice, he said.
A council spokeswoman said it had received fewer than 20
inquiries about the error so far.
New Zealand Post has been processing the council's rates
notices for more than a decade, and provides the same service
for other local authorities.
It is the second time in two years the council's rates
notices have raised eyebrows. In 2012, a new rating system
aimed at better targeting the costs of public facilities for
tourists and visitors had to be urgently reworked after
throwing up large inconsistencies in some ratepayers' bills.