Improving "trust and confidence" has replaced "cost
containment" as the beleaguered Accident Compensation
Corporation's No.1 priority for the coming year in an
agreement with its Minister Judith Collins released today.
It's time we went back to first principles on ACC. Because
there's been so much politicking over it, the corporation's
original intent tends to be lost in the increasingly
acrimonious mists of spin and misinformation.
ACC boss Ralph
Stewart says a performance-pay scheme, which rewards staff
for increasing the number of long-term clients they remove
from the organisation's books, does not detract from a core
focus of quality care.