ACC

More case files sent to wrong ACC client

Another ACC client has been sent a private document about someone else by mistake, while two inquiries are still under way into the last big leak of the corporation's confidential files.

ACC repeats privacy error

Another ACC client has been sent a private document about someone else by mistake, while two inquiries are still under way into the last big leak of the corporation's confidential files.

ACC battle for dad with throat injury

ACC battle for dad with throat injury

Reston Brook has to push a 2cm-wide length of rubber down his throat every day so he can eat and drink.

ACC striving to meet Act requests

ACC striving to meet Act requests

ACC is taking steps to overcome "administrative errors" in handling a much-delayed Official Information Act request, after signing an high-level agreement requiring full compliance with the Act.

Comments 'embarrassing' for ACC

Comments 'embarrassing' for ACC

Recent comments by an ACC senior manager about sharply reducing long-term claimant numbers have been "very embarrassing" for the commission, a Dunedin lawyer says.

Improving trust target for ACC

Improving trust target for ACC

Improving "trust and confidence" has replaced "cost containment" as the beleaguered Accident Compensation Corporation's No.1 priority for the coming year in an agreement with its Minister Judith Collins released today.

ACC tinkering leaves culture of nastiness

It's time we went back to first principles on ACC. Because there's been so much politicking over it, the corporation's original intent tends to be lost in the increasingly acrimonious mists of spin and misinformation.

PM backs ACC staff

PM backs ACC staff

Prime Minister John Key is backing the way ACC staff, paid bonuses to reduce the number of long-terms claimants on the corporation's books, have handled claimants.

Just doing their ACC jobs

Just doing their ACC jobs

ACC seems particularly accident-prone these days, with the latest issue being the payment of bonuses to staff who successfully cut numbers on the long-term ACC roll.

ACC staff rewarded for getting claimants off books

ACC staff rewarded for getting claimants off books

ACC boss Ralph Stewart says a performance-pay scheme, which rewards staff for increasing the number of long-term clients they remove from the organisation's books, does not detract from a core focus of quality care.

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