Inland Revenue needed to look at how technology could help
taxpayers deal efficiently with the department rather than
using technology to take the cost out of the Government's
administration, Deloitte Dunedin tax partner Peter Truman
One of New Zealand's leading tax practitioners has called the
Inland Revenue Department's phone system a ''complete
abomination'' and is calling for a return of face-to-face
consultation time with IRD staff.
A Milton woman says she has received an apology from the
Inland Revenue Department after claims it ignored her pleas
that her name and IRD number were being used fraudulently by
a Christchurch business for almost a year.
Inland Revenue is being accused of making a policy U-turn
that runs the risk of undermining the integrity of the tax
system, eroding voluntary compliance and reducing business
confidence in the tax department.