Twitter, a tool of choice for dissidents and activists around
the world, has found itself the target of global outrage
after unveiling plans to allow country-specific censorship of
tweets that might break local laws.
It was a stunning role reversal for a youthful company that
prides itself in promoting unfettered expression, 140
characters at a time.
Twitter insisted its commitment to free speech remains firm,
and sought to explain the nuances of its policy, while
critics - in a barrage of tweets - proposed a Twitter boycott
and demanded that the censorship initiative be scrapped.
"This is very bad news," tweeted Egyptian activist Mahmoud
Salem, who operates under the name Sandmonkey. Later, he
wrote, "Is it safe to say that (#)Twitter is selling us out?"
In China, where activists have embraced Twitter even though
it's blocked inside the country, artist and activist Ai
Weiwei tweeted in response to the news: "If Twitter censors,
I'll stop tweeting."
One often-relayed tweet bore the headline of a Forbes
magazine technology blog item: "Twitter Commits Social
Suicide"
San Francisco-based Twitter, founded in 2006, depicted the
new system as a step forward. Previously, when Twitter erased
a tweet, it vanished throughout the world. Under the new
policy, a tweet breaking a law in one country can be taken
down there and still be seen elsewhere.
Twitter said it will post a censorship notice whenever a
tweet is removed and will post the removal requests it
receives from governments, companies and individuals at the
website chillingeffects.org.
The critics are jumping to the wrong conclusions, said
Alexander Macgilliviray, Twitter's general counsel.
"This is a good thing for freedom of expression, transparency
and accountability," he said. "This launch is about us
keeping content up whenever we can and to be extremely
transparent with the world when we don't. I would hope people
realize our philosophy hasn't changed."
Some defenders of Internet free expression came to Twitter's
defense.
"Twitter is being pilloried for being honest about something
that all Internet platforms have to wrestle with," said Cindy
Cohn, legal director of the Electronic Frontier Foundation.
"As long as this censorship happens in a secret way, we're
all losers."
State Department spokeswoman Victoria Nuland credited Twitter
with being upfront about the potential for censorship and
said some other companies are not as forthright.
As for whether the new policy would be harmful, Nuland said
that wouldn't be known until after it's implemented.
Reporters Without Borders, which advocates globally for press
freedom, sent a letter to Twitter's executive chairman, Jack
Dorsey, urging that the censorship policy be ditched
immediately.
"By finally choosing to align itself with the censors,
Twitter is depriving cyberdissidents in repressive countries
of a crucial tool for information and organization," the
letter said. "Twitter's position that freedom of expression
is interpreted differently from country to country is
unacceptable."
Reporters Without Borders noted that Twitter was earning
praise from free-speech advocates a year ago for enabling
Egyptian dissidents to continue tweeting after the Internet
was disconnected.
"We are very disappointed by this U-turn now," it said.
Twitter said it has no plans to remove tweets unless it
receives a request from government officials, companies or
another outside party that believes the message is illegal.
No message will be removed until an internal review
determines there is a legal problem, according to
Macgilliviray.
"It's a thing of last resort," he said. "The first thing we
do is we try to make sure content doesn't get withheld
anywhere. But if we feel like we have to withhold it, then we
are transparent and we will withhold it narrowly."
Macgilliviray said the new policy has nothing to do with a
recent $US300 million investment by Saudi billionaire Prince
Alwaleed bin Talal Mac or any other financial contribution.
In its brief existence, Twitter has established itself as one
of the world's most powerful megaphones. Streams of tweets
have played pivotal roles in political protests throughout
the world, including the Occupy Wall Street movement in the
United States and the Arab Spring uprisings in Egypt,
Bahrain, Tunisia and Syria.
Indeed, many of the tweets calling for a boycott of Twitter -
using the hashtag (#)TwitterBlackout - came from the Middle
East.
"This decision is really worrying," said Larbi Hilali, a
pro-democracy blogger and tweeter from Morocco. "If it is
applied, there will be a Twitter for democratic countries and
a Twitter for the others."
In Cuba, opposition blogger Yoani Sanchez said she would
protest Saturday with a one-day personal boycott of Twitter.
"Twitter will remove messages at the request of governments,"
she tweeted. "It is we citizens who will end up losing with
these new rules ... ."
In the wake of the announcement, cyberspace was abuzz with
suggestions for how any future country-specific censorship
could be circumvented. Some Twitter users said this could be
done by employing tips from Twitter's own help centre to
alter one's "Country" setting. Other Twitter users were
sceptical that this would work.
While Twitter has embraced its role as a catalyst for free
speech, it also wants to expand its audience from about 100
million active users now to more than 1 billion. Doing so may
require it to engage with more governments and possibly to
face more pressure to censor tweets; if it defies a law in a
country where it has employees, those people could be
arrested.
Theoretically, such arrests could occur even in democracies -
for example, if a tweet violated Britain's strict libel laws
or the prohibitions in France and Germany against certain
pro-Nazi expressions.
"It's a tough problem that a company faces once they branch
out beyond one set of offices in California into that big bad
world out there," said Rebecca MacKinnon of Global Voices
Online, an international network of bloggers and citizen
journalists. "We'll have to see how it plays out - how it is
and isn't used."
MacKinnon said some other major social networks already
employ geo-filtering along the lines of Twitter's new policy
- blocking content in a specific jurisdiction for legal
reasons while making it available elsewhere.
Many of the critics assailing the new policy suggested that
it was devised as part of a long-term plan for Twitter to
enter China, where its service is currently blocked.
China's Communist Party remains highly sensitive to any
organised challenge to its rule and responded sharply to the
Arab Spring, cracking down last year after calls for a
"Jasmine Revolution" in China. Many Chinese nonetheless find
ways around the so-called Great Firewall that has blocked
social networking sites such as Facebook.
Google for several years agreed to censor its search results
in China to gain better access to the country's vast
population, but stopped that practice two years after
engaging in a high-profile showdown with Chain's government.
Google now routes its Chinese search results through Hong
Kong, where the censorship rules are less restrictive.
Google Executive Chairman Eric Schmidt declined to comment on
Twitter's action and instead limited his comments to his own
company.
"I can assure you we will apply our universally tough
principles against censorship on all Google products," he
told reporters in Davos, Switzerland.
Google's chief legal officer, David Drummond, said it was a
matter of trying to adhere to different local laws.
"I think what they (Twitter officials) are wrestling with is
what all of us wrestle with - and everyone wants to focus on
China, but it is actually a global issue - which is laws in
these different countries vary," Drummond said.
"Americans tend to think copyright is a real bad problem, so
we have to regulate that on the Internet. In France and
Germany, they care about Nazis' issues and so forth," he
added. "In China, there are other issues that we call
censorship. And so how you respect all the laws or follow all
the laws to the extent you think they should be followed
while still allowing people to get the content elsewhere?"
Craig Newman, a New York lawyer and former journalist who has
advised Internet companies on censorship issues, said
Twitter's new policy and the subsequent backlash are both
understandable, given the difficult ethical issues at stake.
On one hand, he said, Twitter could put its employees in
peril if it was deemed to be breaking local laws.
"On the other hand, Twitter has become this huge social force
and people view it as some sort of digital town square, where
people can say whatever they want," he said. "Twitter could
have taken a stand and refused to enter any countries with
the most restrictive laws against free speech."
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