The Telecom mobile network failure which affected mobile data
traffic in the Lower North Island and South Island is now
flowing again after engineers "rebooted the system".
A network failure out of Christchurch restricted internet
access for customers this afternoon, Telecom spokeswoman
Holly Wilkinson said.
"Customers may have experienced some congestion and
degradation of service even through voice and text, just
"We understand the frustration customers may have and we
apologise for the inconvenience."
It was possible there may be further disruptions to services
due to intermittent problems as the system catches-up with
data traffic demand, Ms Wilkinson said.
"Our engineers may seek to replace hardware parts as a longer
term safeguard to prevent a recurrence of today's issues, but
if so, this will occur in the early hours of the morning
during normal maintenance periods to minimise any further