Council survey shows plunging confidence level

Jim HarlandThe impact of the global economic downturn is reflected in the Dunedin City Council's latest residents' opinion survey.

The survey's findings, released yesterday, showed the number of people who thought Dunedin was a thriving city was down 11% from last year's Dunedin City Council satisfaction survey results.

Council chief executive Jim Harland, speaking at a media briefing yesterday, singled out the "noticeable drop" as the most startling result to come out of this year's survey.

However, the figure had to be seen in the context of the most difficult financial crisis the world had faced since 1929, Mr Harland said, and what he believed was New Zealand's first annual decline in economic activity since 1992.

A similar result would be obtained if the same question was asked in any city in the country and, Mr Harland said, the council, through its Economic Development Unit, was working to support local businesses.

"We are doing what we can to address that," he said.

This year's survey, conducted by Christchurch-based company Research First, was mailed to 4500 randomly-selected Dunedin residents in early May, with 1359 responses (30.2%) received by the closing date.

The survey asked respondents to judge the council's performance in relation to services, facilities and other measures, using a five-point scale ranging from "very satisfied" to "very dissatisfied" and also including a "don't know" option.

In other areas, the survey results painted a largely positive picture for the council.

The city's Botanic Garden (91% satisfied or very satisfied), city architecture (90%) and Otago Museum (89%) all scored highly, as did rubbish collection (88%), public libraries (85%) and parks and reserves (85%).

The worst results were for the overall look and feel of South Dunedin's retail area (17% satisfied or very satisfied) and contact with the city's elected councillors and Mayor (18%) and community board members (14%), the survey showed.

The survey contained no specific question about the controversial Forsyth Barr Stadium, but the performance of the council was at 41% satisfied or very satisfied, with 29% of people dissatisfied or very dissatisfied.

That compared to 40% of respondents who were either satisfied or very satisfied, and 25% dissatisfied or very dissatisfied, last year.

"What that says to me is there are two quite strongly polarised views, almost equal," Mr Harland said.

Trivial pursuit

The whole exercise is an expensive ego massaging exercise for Mr Harland and staff. I liken it to a new version of "trivial pursuit."

Silent majority

Research First director Carl Davidson believed there was no evidence of a "hidden majority" against the new stadium in the survey results.
Mr Davidson is confused. The "silent majority" is supposed to be in favour of the stadium, they just find it hard to express themselves in public forums.
Maybe this new "hidden majority" is against the stadium, whilst the "silent majority" is in favour.
Or maybe absence of evidence is not evidence of absence.

Not hidden

The majority against the stadium is not 'hidden' - I saw 1000s marching in the streets and a full town hall

I also can't believe that rugby fans are so wimpy or inarticulate that they can't express themselves in public - I've been to Carisbrook, I know otherwise.

Surveys

Interesting how the DCC acknowledges this survey yet the DCC, Mayor and Farry's mob ignore a recent academically conducted survey about the stadium.

'The missing category'

We are continually being reminded that the Stadium is the biggest single undertaking in Dunedin's history. Why, then, was there no category, which dealt with that as a matter of 'satisfaction/dissatisfaction'? I think we all know the answer.

The question should have been

Are you satisfied with Jim Harland? The answers may have knocked the smile off his face.

How things have declined

How things have declined since the title Town Clerk was changed to Chief Executive Officer.We now have along with all other Local Bodies, these people who imagine they run the show and are indespensable making statements.Get back in your office and get on with the job.

Survey is a clear message that "most" people are satisfied

There is no other way to read this. The council can be happy that the silent majority has spoken and they are doing a good job overall.

Interesting that public consultation scores positively no matter the STS tries to lead us to believe. The mayor and his team should feel vindicated and treat the media campaign being run by the STS as what is is. Scurrilous propaganda.

The question that they didn't ask

Are you satisfied with the level of rates that Dunedin ratepayers are being asked to pay?