You are not permitted to download, save or email this image. Visit image gallery to purchase the image.
A "flatmates wanted" listing in Springfield, Rotorua was reported twice this month for stating: "No pets of any kind, no smokers, no Indians".
On the website at the same time was a listing for a different flat in Wigram, Christchurch from a different account, stating "Sorry NO Indians, no pets or smokers".
It was reported three times.
The Wigram flat was relisted by the account holder the week after, this time stating "NO Indians, no pets or smokers".
The account holder was approached for comment by the Rotorua Daily Post before the listing was taken down.
When told about the "No Indians" listings, Rotorua Multicultural Council president Dr Margriet Theron said "It is not who we are... It is stereotyping, which is just wrong."
She hoped Trade Me would "be more proactive" in its monitoring of listings.
"I am not sure what is technically possible if they can filter words and phrases out before something is posted, but there should be a quicker response after the very first time something is reported by the community."
Business owner and Rotorua district councillor Raj Kumar is a stalwart for the district's Indian community.
He said he saw and heard anti-Indian comments "all the time" but they did not represent the wider community attitude.
"We have people coming into our shop telling us to go back to our own country, everybody gets it, but it all comes down to how you deal with it. You cannot take it as a representation of the masses... There are so many of us in New Zealand who are also fully embraced by our community."
Kumar said minority groups experiencing racism needed to "be strong".
"Most of the time it comes from a person who doesn't know you."
In his opinion, "as there are in other cultures, there are some Indian migrants who give all of us a bad name."
"India is a dog-eat-dog world, it is overcrowded, so it can be hard to integrate here and change... But almost all Indian families in New Zealand are lovely and amiable."
He said there were "many sides to every story" and said he could not judge the account holders making "No Indians" comments without knowing what they based their opinions on.
Trade Me refused to say how long it took for the "No Indians" phrases to be removed from the listings after they were first reported.
Spokeswoman Millie Silvester said: "That time depends on a number of factors so it isn't useful for us to provide exact times for when we take action."
"Our trust and safety team review all complaints in a timely manner and will take the appropriate action."
Both listings were allowed to stay online when the reported content was removed.
When asked about repercussions, Silvester said Trade Me removed "anything that our team thinks goes too far or we will speak to the member and edit their listing if we're concerned, but we err on letting listings remain".
In an email response, the account holder behind the Wigram listing denied her actions were discrimination, stating "discrimination is about the race, not the behaviour".
She said she had experienced problems with Indian flatmates about five years ago.
The listings in Rotorua and Christchurch come just over a year since NZME reported on an Auckland Trade Me flatmates listing stating, "We won't be able to accept people from India (don't like curry) so don't waste your time guys."
The account holder behind the Rotorua listing did not respond to requests for comment.
A Human Rights Commission spokesman said advertising platform providers needed to consider their obligations under the Advertising Standard Codes.
"For instance, rule 1(c) states in part 'Advertisements must not contain anything that is … degrading, or likely to cause harm, or serious or widespread offence, or give rise to hostility, contempt, abuse or ridicule.'"
He said account holders could refer to Trade Me's "How to find a flatmate and not breach the Human Rights Act" page on its website.
Silvester said flatmate listings were "tricky".
She said it was important advertisers were honest so they did not waste others' time, "However, we don't want our members to be dicks".
"Our fraud prevention team have a number of tools in the background to monitor all listings... They will check anything out that raises a flag in our system or where our members have hit the 'Community Watch' button."
In May this year, NZME reported claims from three prospective tenants that they were turned down for an Auckland rental property because the landlord believed "all Indians are dirty".