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Hannah White was brushing her teeth on Thursday morning when she noticed something was off, Newshub reported.
"I felt all these big chunks in my mouth," she told Newshub.
Hannah then foundd the cause - shards of glass which she says came from inside the toothpaste tube.
"I was all cut and bleeding and just like, oh my god," she told Newshub.
"It ended up slicing my gums and inner cheek. It should be taken off the shelf."
She says her young daughter had her mouth cut as well.
Hannah contacted Oral B, the company that makes the toothpaste to complain about the product.
"They offered me a $10 gift card and a bag to send the toothpaste back," she told Newshub.
A spokesperson for Oral B told Newshub they are aware of the incident.
"The safety and satisfaction of our customers is our highest priority so we have spoken with this customer personally today to seek more information and receive the product sample for testing," they told Newshub on Thursday.
"Our manufacture and supply chain processes are of the highest standard in the world. We are taking all steps to fully investigate this matter further."