Murray Bond
It was to have been the biggest week on Dunedin's cruise
ship calendar, but the late cancellation yesterday of a visit
by a large cruise ship has left a tourism operator reeling.
The 2000 passengers on board Pacific Jewel were scheduled to
arrive at Port Chalmers yesterday morning, but strong gusty
winds at the entrance to Otago Harbour prevented the ship
entering the harbour for its scheduled 6.45am berthing.
The visit was cancelled at 10.30am.
The cancellation could not have come at a worse time for an
already struggling tourism industry, Taieri Gorge Railway
chief executive Murray Bond said.
A Taieri Gorge excursion train was scheduled to pick up 350
passengers from Pacific Jewel, but its cancellation cost the
company "tens of thousands of dollars".
"We will take a massive hit from this," he said.
In addition to cancelling catering orders, dozens of
volunteers were sent home early, he said.
Monarch Wildlife Cruises and Tours owner-operator John
Milburn said one pre-booked vessel had to be cancelled,
during what is traditionally the busiest month for tourists.
"The down-side is that we had to turn other business away for
the scheduled cruise ship trip."
Larnach Castle marketing manager Deborah Price said the
company was "disappointed" by the cancellation, which
impacted on revenue and made it difficult for staff and
management.
"We hate it when this happens."
P&O Cruises spokesman David Jones said the Port Chalmers
visit was called off solely because of the strong prevailing
winds.
The vessel's management, in consultation with the Port Otago
pilot, made the decision to cancel after facing 30-knot
winds, with gusts between 40 and 50 knots.
A 25-knot maximum was the safest level a vessel could enter
the harbour, he said.
"P&O Cruises is always disappointed when a call has to be
cancelled, but the safety and security of our passengers,
crew and ship come first."
Mr Jones said it was "relatively uncommon" for a visit to be
cancelled, and terms and conditions stated compensation was
not available for any weather-related disruptions to cruise
ships.
Dunedin City Council Visitor Centre team leader Louise Van De
Vlierd said with seven vessels expected in the city over a
six-day period, it was the busiest cruise ship week this
season.
In recent years, it had been rare for Dunedin to have a
cruise ship cancellation.
The arrival of Dawn Princess from Sydney on Christmas Day was
delayed because of poor weather, she said.
Two large cruise ships are scheduled to arrive in Dunedin
this morning.
A MetService spokesman said gusty southeasterly winds were
predicted to die out by this morning, and be replaced with
northeasterly winds up to 27kmh at Taiaroa Head.
Pacific Dawn, with 2000 passengers is due to arrive from
Milford Sound at 7am and Sun Princess, with 1900 passengers,
is expected to arrive from Lyttelton at 7.30am.
Both are due to depart at 6pm, Pacific Dawn for Lyttelton and
Sun Princess for Milford Sound.
hamish.mcneilly@odt.co.nz
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