Last week, Dunedin six-year-old Judah Gray was left crying on the footpath after he and his mother Deb Friberg were not allowed to take his bike on a bus.
The bike was too small to attach to the bus's front bike rack and was deemed too dangerous - as it could not be restrained - to be allowed inside.
The Otago Daily Times has received a considerable amount of feedback from bus users since the article, with the common theme being one of confusion over what was allowed to be carried, and whether driver discretion was a policy.
ORC support services manager Gerard Collings said the regional council and bus service providers were now working together to ''develop guidelines'' to answer those questions, covering what could and could not be carried on the city's buses.
Mr Collings said the process would involve a lot of ''to-ing and fro-ing'' between parties and was expected to take about four weeks.
Once completed, the guidelines would be well publicised to ensure bus users knew which options were available and which were not, he said.
The current bike racks, for example, allowed only two bikes to be fitted at one time - something most people did not know, Mr Collins said.
Go Bus Otago Southland regional manager Ben Barlow said last week the company's policy was to not allow bikes of any size inside the bus.
This week, he said it was too early to say what any policies would look like under the guidelines, but that the bus companies would work closely with the ORC on the guidelines.
Mr Barlow said the driver involved in last week's incident was a senior driver but until the company had heard from the family involved, which had yet to happen, he could say nothing more on the driver's behaviour.
