The Southern Cross Cable Network - New Zealand's only
international internet link - experienced an "incident" early
today which affected some customers, a spokesperson has
Today, Labour's communications spokeswoman Clare Curran said
she had become aware of a "catastrophic failure" at a
Southern Cross landing station in New South Wales during a
Southern Cross' director of sales and marketing Ross Pfeffer
said there had been an "incident" on the cable network
"There was an incident in the early hours of the morning
during an upgrade situation, which affected a couple of
customers for a short period," Pfeffer said.
In a statement, Southern Cross said Labour's media release
was "misleading and inaccurate".
."No 'catastrophic failure' has occurred on the Southern
Cross Cable. The cable is, a figure of 8 network providing
internet services to New Zealand, Australia, Pacific and the
"In the early hours of this morning a limited outage
affecting 10 per cent of our active capacity occurred during
our maintenance window which is a low traffic impacting
"The outage occurred at one of our Sydney cable stations,
Alexandria, and it lasted from 3.17am - 4.28am, Sydney Time,
impacting 4 of our customers," the statement said.
Proponents of a failed Pacific Fibre project, which hoped to
build a second internet cable out of the country, argued
another pipe was essential to ensure New Zealand remained
connected to the world if an outage occurred on Southern
Curran said the Government - which shot down the idea that
public funds should be used to fund a Pacific Fibre-type
piece of infrastructure - needed to address New Zealand's
issue of international connectivity.
"This shows the Government's inaction and disregard for our
international infrastructure could have equally catastrophic
consequences for New Zealand. This is a crisis for New
Zealand." Curran said.
"Without international connectivity, our financial system and
a large percentage of business would be severely
affected...Issues of capacity and affordability of data pale
into insignificance when you consider the havoc that could be
wrecked by a significant outage.
This is a matter of grave importance for New Zealand," she