The Wanaka Library is the most-used of the seven public
libraries in the Queenstown Lakes district, according to
those who filled out a recent survey.
The Queenstown Lakes District Council produced a voluntary
survey last year seeking community views on library services
in the district as part of a review to help shape future
service delivery and the council's 10-year plan.
Almost all (97%) of the 1765 completed responses were from
The results showed during the past year, 51% of respondents
had visited the Wanaka Library, followed by the Queenstown
Library on 39%.
When asked which library they had most recently visited, 47%
said Wanaka and 30% said Queenstown. Arrowtown was third in
The range of books available and the helpfulness and
friendliness of staff rated high in importance. Other factors
were the availability of books, accessibility and opening
hours - a barrier for 13% of respondents.
''The Wanaka Library is open from 10am to 5pm. Who can get
away from work during those hours? If a movie theatre, pub,
supermarket, garage etc. can be open until late, why can't a
library?'' one person said.
''Busy with work and kids, if it opened before 10am I would
probably get there more often,'' another wrote.
Common suggestions for additional services and facilities
included a coffee shop, free or cheap Wi-Fi, a better online
database, meeting and activity spaces, self-operated
check-outs and book discussion groups.
Views on charging for library services varied: 88% liked the
current system; 48% were keen on free services for residents
and ratepayers with all costs covered by rates; 9% preferred
an annual membership fee.
Many people said they owned electronic readers which meant
they no longer required library services to the same extent.
The results will be considered by the council's library task
force, along with the feedback from several community forums
which began this week in Queenstown and Arrowtown, and a
report from consultants. The task force will ultimately
report back to the council.
The remaining library forums are at: Lake Wanaka Centre, Feb
3, 5.30pm; Hawea Community Centre, Feb 3, 7pm; Kingston
Community Centre, Feb 7, 7.30pm; Glenorchy Community Centre,
Feb 13, 7.30pm.