Striking a balance between acting upon legitimate safety
concerns, and unduly alarming people, needlessly disrupting
their lives, is a delicate business.
Underplaying danger and thus not taking appropriate
precautionary measures runs the grave risk of exposing
communities to life-threatening events.
For those whose responsibility it is, on the behalf of local,
regional or national government, to avoid such scenarios,
there is no comfort, or safety, in post-disaster debriefings
in which the best evidence, the scientific advice, the expert
predictions, were all found to be wanting or just plain
wrong.
Safety first is generally a sound strategy in civil defence
or other emergencies.
On the other hand, the perils of overreacting, without due
recourse to that best evidence, invites "the boy who cried
wolf" syndrome: public apathy, resentment and in some cases
plain civil disobedience in the face of future crises.
As the waves attendant upon Sunday's tsunami dissipate -
waves that never in any threatening or particularly visible
manner quite hit Otago - others may continue to ripple in
civil defence and police circles.
For as news of the supposedly imminent waves was being
broadcast across the country on Sunday morning, it became
apparent that there was a divergent approach from authorities
in Dunedin.
While the stance of the police on the one hand, and civil
defence on the other, might be equally defensible, it is less
than reassuring for the public if the major organisations
tasked with co-ordinating responses to such potentially
devastating events appear to be singing from different song
sheets.
On Saturday about 7.30pm, a massive earthquake struck Chile.
It measured 8.8 in magnitude, destroyed buildings, bridges
and highways, and killed an as yet indeterminate number of
people.
It also sent a tsunami racing across the Pacific at speeds of
up to 700kmh.
By 12.38am on Sunday morning, Dunedin civil defence, under
the stewardship of Dunedin City Council civil defence manager
Neil Brown, had sent out its first statement referring to a
"non-destructive" tsunami of 1m from 8.30am "at which time it
will be approximately half-tide on a falling tide, so no
damage is expected".
National civil defence alerted media, and by 7am Radio New
Zealand National, as one example, was broadcasting nationwide
alerts and warnings, and newspapers, such as the Otago Daily
Times, had posted information on their websites.
The coordination between authorities and media outlets was
much improved on that of a mere five months ago in the
aftermath of the Samoan earthquake and the subsequent
devastating tsunami.
Residents in South Otago and 60 campers at Hampden in North
Otago were moved to higher ground.
In Dunedin, emergency response group manager Inspector
Alistair Dickie mobilised about a dozen police as well as
volunteer fire officers and surf lifesavers to patrol beaches
warning people of anticipated risks.
The pattern was repeated nationally.
Despite this, some people steadfastly refused to obey
instructions: swimmers flocked to Auckland's Piha beach, for
example, determined to make the most of the hot summer
weather.
A few surfers at St Clair ignored police advice and carried
on surfing.
That "nothing happened" may have emboldened many of them.
But to an unsuspecting family on a beach with toddlers
frolicking in the shallows, in certain circumstances the
tidal surges that did eventuate could perhaps have proved
life-threatening.
Insp Dickie defended his actions against claims of
overreaction, saying he would "do it again if it happens
again", while Mr Brown, who spent the night dealing with the
issue from his home, similarly stood behind his contrasting
low-key approach - which has been criticised in some quarters
as inadequate: "We did what was appropriate in the level of
risk, bearing in mind there was no risk of tsunami inundation
in Dunedin."
He and civil defence turned out to be correct in their
assessments, and therefore in their actions.
It would be a brave, perhaps foolhardy person to accuse the
police of overkill.
There are, however, lessons to be learned from such
experiences.
In this case, there was at least the appearance of a
communication breakdown between the two camps - a wrinkle,
perhaps, but one which, if not smoothed out, has the
potential to spread doubt, confusion and indecision in the
minds of the public.
In times of genuinely serious civil emergencies, that in
itself could prove disastrous.
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