CDC refines performance framework

Steve Hill
Steve Hill
Clutha District Council approved changes to its long-term plan performance framework yesterday.

The framework sets benchmarks for a wide variety of council activities, and assigns key performance indicators (KPIs) to measure them.

The new framework contains 66 measures, in comparison to 102 in the 2015 long-term plan.

Twelve new KPIs were added to the updated framework, in areas including customer service, waste, investment, planning, and civil defence.

Ensuring the areas of council performance being measured were appropriate and relevant was key to meeting long-term plan targets, council chief executive Steve Hill said.

"We’ve undergone extensive discussion in this area both internally through workshops with our managers, and today with our elected members. Not only is it a statutory requirement for us, but it also helps us assess whether we’re continuing to improve in key areas of service delivery to the community."

The consultation process had helped by reducing the number of measures, as the sector looked to employ fewer, more meaningful KPIs, he said.

Add a Comment






Our journalists are your neighbours

We are the South's eyes and ears in crucial council meetings, at court hearings, on the sidelines of sporting events and on the frontline of breaking news.

As our region faces uncharted waters in the wake of a global pandemic, Otago Daily Times continues to bring you local stories that matter.

We employ local journalists and photographers to tell your stories, as other outlets cut local coverage in favour of stories told out of Auckland, Wellington and Christchurch.

You can help us continue to bring you local news you can trust by becoming a supporter.

Become a Supporter