Delivery Stops and Starts
You can choose to temporarily stop and restart your subscription at any time by either calling our circulation team on 03 479 3555 or emailing circulation@alliedpress.co.nz with your name, address, phone number, subscriber number (if known), plus the last delivery date and restart date. If you use the ODT Digital access please advise if you would like this service to continue*. If you pre pay your account this will also be put on hold meaning you are assured of receiving the full number of newspapers you have paid for.
*If you use ODT Digital Access (website, app, digital newspaper replica) you can choose to also have this stopped or you can continue to have access to this. Please note that if you continue to have access to the digital content normal charges apply.
Stops and starts need to be requested earlier than 3pm the weekday prior to action taking place.
Delivery Redirections
Continue to get your ODT newspaper while on holiday. You can have your newspaper delivery redirected to your holiday address, or you can continue your access to ODT digital content (digital replica of the paper, ODT.co.nz subscriber only content, and ODT+ app content) if you are outside our delivery area.
Moving temporarily within the ODT delivery area?
Have your ODT redirected to you for no additional cost. The ODT is delivered to most towns within the greater Otago, Southland and South Canterbury region, check here if your holiday destination is included. Please note that we cannot deliver to hotels, motels, or camping grounds.
To request redelivery, just contact our circulation team by email at circulation@alliedpress.co.nz or phone on 03 479 3555 earlier than 3pm the weekday prior.
Leaving the ODT delivery area temporarily?
You can access ODT digital content (digital replica of the paper, ODT.co.nz subscriber only content, and ODT+ app content) wherever you are going, including overseas.
The ODT Digital Access is accessible to all ODT Home Delivery subscribers at no additional cost. If you do not have an online account set up, please go to the my.ODT registration page to set one up.
You will require your account number, if you don't have your account number, call the circulation team on 03 479 3555 or read our FAQs.
Don't forget to stop your home delivery while you are away, but when you do ensure that you ask for access to your digital content to continue. Please note that even with home delivery stopped you will be charged a normal subscription rate to have access to the digital edition.
Moving permanently within the ODT delivery area?
If you are moving with Otago, Southland and South Canterbury region, there is a good chance we will deliver to your new address. Please get in contact with our circulation team (03 479 3555 or circulation@alliedpress.co.nz) before 3pm the weekday prior to arrange this change. Please note that delivery times differ between areas and some addresses incur extra rural delivery charges.
If you’re unsure if your new address is within the ODT delivery area, contact our circulation team to find out.