Telecom says it has problems with people making calls on its XT network.
Telecom is preparing for the final closure of its CDMA mobile network, the network that saved its battered reputation during the major XT network failures earlier this year.
Telecom last night relaunched its marketing campaign for its fast, but troubled, XT mobile network with an advertising campaign led by chief executive Paul Reynolds and a 30-day risk-free trial.
After a horror week on the markets, with its share price crashing to a record low, Telecom's fortunes look like they have started to improve.
The lack of mobile phone coverage from Telecom's XT network continued to frustrate thousands of people yesterday as services remained interrupted in Queenstown, Invercargill, Timaru and parts of Dunedin.
Telecom's XT mobile network was unable to cope with the number of customers wanting to switch to the ultra-fast service, the company said yesterday.
A $75,000 "goodwill gesture" from Telecom will go towards native plantings at Harbour Cone, Middlemarch and Warrington, in Dunedin, after the company sought to make amends for the failures of its XT system.
Telecom's troubled XT network is now running fully again in the top of the North Island after a three-hour outage today.
Thousands of Telecom XT phones users in the top half of the North Island were left frustrated when the troubled network failed again this morning.
The Otago and Southland district health boards' compensation package from Telecom is worth about $24,300, says regional chief information officer Grant Taylor.
The Southland and Otago district health boards say they are satisfied with Telecom's assurance its beleaguered XT network will be fixed.
Telecom has created a new section on its website to keep media and customers updated on its XT network during a review and improvements following a series of outages affecting thousands of customers.
A small but vocal group of Dunedin business people yesterday met Telecom executive Paul Deavoll to receive an update on measures to strengthen the troublesome XT mobile network.
Telstraclear has joined fellow telco Vodafone in a push to win new business from disillusioned Telecom XT mobile phone customers.
Thank you very much for your kind donation, Telecom. The company yesterday announced $250,000 funding for South Island community projects, after the failures of its XT network.
Telecom and its troubled XT network has been put on notice by the Otago and Southland district health boards.
Vodafone is today readying itself to capitalise on Telecom's ongoing XT mobile network woes by aggressively chasing consumer and business customers.
Apologies to the recently deceased author of Love Story, Erich Segal, but heading a new bells-and-whistles mobile phone network should mean never having to say you are sorry.