Web technology a viable training alternative

Jarod Chisholm, from WHK, can present training sessions throughout the country without leaving...
Jarod Chisholm, from WHK, can present training sessions throughout the country without leaving the office. Photo by Craig Baxter.
WHK taxation consulting principal Jarod Chisholm admits it can be hard at times talking to a computer screen.

But he acknowledges that using web technology to train organisations throughout New Zealand has very real benefits, even if "the computer doesn't nod back".

WHK works alongside TEO Training Ltd delivering training sessions throughout the country.

"Webinars" have become increasingly popular as a simple and affordable way to attend training.

WHK had been presenting for TEO for some years around the country with face-to-face seminars.

Changing times, including the economic recession, meant they also had to move with the times.

Webinars meant training could be delivered to staff in an efficient manner, cutting down on costs like travel and fuel.

Primary attendees were usually accountants or lawyers and topics ranged from all tax subjects, employment law and foreign investment to trusts and estates and succession planning.

Mr Chisholm could prepare the seminar in a couple of hours and then sit in his Dunedin office and present it. Anyone unable to attend the webinar was able to later log on and revisit it.

The webinars included interactive features like polls and the ability to submit questions live.

While there was still no replacement for "face-to-face", it was about a viable alternative, Mr Chisholm said.

There were people wanting training in isolated areas, like the West Coast and Northland, and it was not cost-effective for them to travel to a main centre, so it was a way to take the courses to the people.

It was also using modern technology to complement the "huge amount" of knowledge that was in Dunedin, TEO Training general manager Brent Strong said.

For Mr Chisholm, it also saved travelling to do presentations, which was hard on family life.

Getting used to delivering a seminar while looking at a computer screen had been an intriguing part for someone who enjoyed interaction.

"It's completely different. If you crack a joke to a computer screen, it doesn't laugh back to you," he said.

While Mr Strong did not want the webinars to "cannibalise" face-to-face training, saying there were limitations with the web-based learning, feedback had been positive.

"For us, we're continually evolving and trying to understand where the market is heading. It's a learning process," he said.

 

 

 

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