You are not permitted to download, save or email this image. Visit image gallery to purchase the image.
John Elsey’s referral from his general practitioner has been turned down because the department no longer accepts cases that are labelled routine.
He was told the department could not see him because of "medical staff resourcing".
Mr Elsey has had a cataract previously and is at risk of glaucoma. He needs regular eye checks, partly to retain his driver’s licence, which is up for renewal in a few months.
His licence keeps him active and connected to friends through activities such as golf and fishing. He was not happy about the situation and felt frustrated.
"I get wild."
A friend suggested he had to keep ‘‘ringing them up’’ and reminding the hospital.
"But I’m not that sort of a person.
"I’m just about at the stage where I think I’ll go and borrow some money or get some money from somewhere."
Dunedin South MP Clare Curran has been advocating for Mr Elsey. Southern District Health Board told her the department was not accepting routine cases like Mr Elsey.
"Currently the ophthalmology service is only able to accept referrals that are triaged as urgent or semi-urgent.
"We apologise for this inconvenience. However, we can only accept a limited numbers of patients for an assessment and we must ensure that these are the ones in our community that require assessment the most," board chief executive Chris Fleming wrote.
Ms Curran said it was "step forward" for the board to acknowledge it was not seeing routine cases in ophthalmology.
Patients like Mr Elsey faced a "sword of Damocles" because eye checks can be essential to preventing sight loss. The DHB is urgently seeing thousands of overdue eye patients after last year admitting 38 patients in Otago and Southland lost part of their sight due to delays.
Last month the department saw 140 patients in a single day, and the DHB later apologised because some older people were forced to sit on the floor.
In February, when the board last provided an update on the waiting list, more than 2300 Dunedin Hospital patients were overdue for an appointment.
The board has since declined to release overdue eye patient numbers, repeatedly saying it is formulating a new method of counting them after an external review recommended a firstname.lastname@example.org