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While 70% of residents were generally satisfied with the council's facilities, infrastructure and services, satisfaction with the conditions of roads has dropped 10 percentage points to 39% since the 2017 survey, and satisfaction with the flow of peak traffic has dropped 8 percentage points to 38%.
Satisfaction with the condition of footpaths has also dropped by 7 points to 44%.
Chief executive Sue Bidrose said the survey was designed to let council staff know the areas where residents would like to see improvements.
''We have worked hard to step up our repairs and maintenance programme in response to resident feedback, so I suspect these results reflect the amount of work we and some of our partner organisations have been doing on the transport network over the past 12 months.
''Roadworks can be frustrating for all types of road users while they're in progress, but in the long run they will improve the way people can get around the city,'' Dr Bidrose said.
Aside from the roading, resident satisfaction remained relatively consistent over the past 12 months.
Overall satisfaction with the council is at 57% (down 1 point on last year), but since 2010 it has increased 22 percentage points - a trend seen reflected in many areas.
More than half of Dunedin residents continue to be satisfied or very satisfied the council delivers overall value for money (52%), and 47% are satisfied with the performance of the mayor and councillors (up 4 points).
Residents also continue to highly rate Dunedin's cultural facilities, including the Dunedin Botanic Garden (95%), Otago Museum (95%), Toitu Otago Settlers Museum (94%), the Regent Theatre (90%), and Forsyth Barr Stadium (90%).
Forsyth Barr Stadium's rating has consistently trended upwards in recent years and is well up on its 69% rating in 2012.
Dunedin Mayor Dave Cull said the continued high ratings for cultural facilities highlighted the value Dunedin residents received for their rates.
''The stadium hosted some massive events over the past 12 months and Dunedin is fast becoming a favourite destination for promoters to bring big-name concerts, so it's no surprise to see the stadium's rating now reach 90%.
''Dunedin's other cultural facilities all consistently rate very well in this survey and are the envy of much larger cities,'' he said.
Of the 4800 residents randomly selected from the electoral roll to complete the survey, 1356 did so - a response rate of 28%.