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Observatory Village Lifecare, in Stoke St, was put into lockdown last Wednesday after the first cases of the yet-to-be-determined virus were reported the previous day.
Symptoms among the unconfirmed number of residents and staff who had been affected included vomiting and diarrhoea.
Specimens had been sent away for testing but Observatory Village Lifecare general manager Rosie Dwyer said the nature of the bug was yet to be determined.
It was hoped the facility would open to the public by the weekend at the latest.
''Our case numbers have reduced and residents are feeling much better and we have had no new cases over the weekend. However ... we must be symptom-free for 48 hours before we can remove our lockdown status. So, while our residents are feeling much better, we need to maintain our isolation from the public.''
She said given the number of visitors to the village, the bug did not come as a surprise.
''We have hundreds of people visiting ... We rely on visitors not to attend our facility if they are unwell. We are all looking forward to getting back to our normal routine as soon as possible and we thank the community for their patience and understanding.''
Management continued to work with the Southern District Health Board, Ministry of Health and Public Health South, she said.