Established in 1992, the organisation - formerly Wakatipu Abuse Prevention Network - focuses on family violence issues, dealing with situations as they arise and providing education in schools and preventive actions for families.
It changed its name to Jigsaw on March 1, aligning with the national body based in Wellington, which was formerly known as Child Abuse Prevention Services.
Manager Tina Mongston said the Ballarat St centre decided on the name change because of the direction Jigsaw was taking towards the protection of children from family violence.
"It's also about putting pieces of the jigsaw together. You hear one side of the story, but you need to hear it from the mother, the father and the children, so we liked the concept of putting the pieces of the jigsaw together."
The centre was funded from a variety of sources, including Child, Youth and Family, the Ministry of Justice, Central Lakes Trust and the Community Trust of Southland.
The funding was enough to cover the running costs of the Queenstown centre and nine staff - eight based in Queenstown and one in Alexandra - but there was little left over.
Jigsaw Central Lakes had clients from Glenorchy and Kingston to Ranfurly and Roxburgh, which required staff to make home calls to check on families in need.
Until last month, staff used either personal vehicles to make those trips, or hired vehicles.
"Each week we would have to plan where the staff had to be and get the rental car based around the days that it was needed.
"That was normally three days a week and for a rental car that adds up," Ms Mongston said.
"When you have to pick up a rental car, someone's got to drive you to get it, then you have to have it back by 5pm so someone's got to be there to pick you up.
"Now, the car is there and we can just use it."
Ms Mongston said the staff were grateful to the Rotary Club and Kia for their support.
