Power was cut to property owners in the Adams Flat, Clarksville, Lovells Flat, Manuka Gorge, Mt Stuart and the Waitahuna area on Monday night.
The power went down at 4.44pm on Monday and came back on at 12.26am yesterday.
A PowerNet spokeswoman said a tree cutter dropped a tree on to the lines, leading to the power cut.
Eighty-three customers were affected.
A Waitahuna resident, who declined to be named, said the power cut had affected people to varying degrees.
He had heard some property owners had appliances blown and were without power all of Monday night. His property had been fine but a rental house on his property had its heat pump blown out.
With the power having been cut before this year he wondered what PowerNet was doing around its work of keeping lines free from trees. Communication was difficult as neighbours had phones knocked out by the power cut.
‘‘It does make you wonder. Everyone wants to switch to renewable energy but you think the power cannot even arrive properly any more,’’ he said.
A Manuka Gorge property owner said she could not believe it when the power went out again on Monday.
Luckily she had gas for cooking on Monday night but it was very frustrating.
A previous power cut had led to her having to replace her fridge.
She worried how it might affect people with medical conditions. It was a far-flung area so it was vital to have power.
She questioned the maintenance done on trees near lines and how thorough PowerNet had been.
Other property owners had lost appliances.
The PowerNet spokeswoman said customers needed to deal with their insurance companies in the first instance. If customers wished to discuss their power cut in more detail they should contact PowerNet’s customer relations manager.
She confirmed there had been three power cuts in recent times. She could not outline the exact length of time the power cuts had been.
PowerNet maintained all electricity network assets and the three outages had all been caused by vegetation planted too close to lines.
PowerNet contracted Asplundh to manage the vegetation on the networks it managed. If owners wished to employ their own tree arborists, there were important processes to follow.
There was a list of three approved arborists landowners could employ. Contractors not on the list needed to talk to PowerNet at least three days before proceeding to discuss the work to be undertaken.
