That question was among points raised by Scenic Group executive chairwoman Lani Hagaman during an affected-party hearing in Greymouth last week.
The hearing before an independent commissioner is for an application by the West Coast Regional Council to gain consent for planned flood resilience work on the north bank of the Waiho (Waiau) River under a $24million government-funded scheme for the area.
Earlier in the hearing, the commissioner was told the planned stopbanks were essentially to give the township some breathing space for about 20 years — ahead of decisions about the town’s location in the future or its viability.
Mrs Hagaman cited a "shutdown in communication" by the West Coast Regional Council in the aftermath of the floods that hit the area in 2016 and 2019.
This had left both their company and the wider Franz Josef community frustrated.
She said "until now" the regional council had not included her company in its communications — and that had only changed when Scenic declined to sign the affected-party agreement, late in 2022.
Mrs Hagaman said there had been other instances since 2016 where the council had undertaken consented work without notifying Scenic as an interested party.
A March 2016 flood which destroyed its hotel followed "a moderate rain event", while a 2019 flood which destroyed the State Highway6 bridge over the Waiho River "was also not a significant event".
Mrs Hagaman contended the 2016 flood did not "wash over the bank" into the hotel but washed it out, and the council approach to the Waiho River had been "a source of frustration" to others in that community.
Independent commissioner Peter Callander said Mrs Hagaman had raised some good points, although a lot were outside the scope of the hearing.
Mrs Hagaman reiterated that Scenic had been an integral part of the Franz Josef community for decades and it shared a level of frustration with the local community that they did not know what was happening.
Scenic lawyer Simon Johnston said Scenic should have been brought into the process for the two other consents also needed by the council for the floodbank project.
"Really, those three consents should have been dealt with together."
Scenic was "disappointed and angry" at being excluded from those processes, with the other consents already granted.
"It had been dealt with behind our backs, in circumstances where some of those issues were ‘live issues’ before the High Court at the time," Mr Johnston said.
- By Brendon McMahon