Cameras discouraging abuse

Dunedin City Council parking officer Jayin Hutchings shows a body camera to council compliance, animal and parking services team leader Peter Hanlin, in Moray Pl, Dunedin yesterday. Photo: Peter McIntosh.
Dunedin City Council parking officer Jayin Hutchings shows a body camera to council compliance, animal and parking services team leader Peter Hanlin, in Moray Pl, Dunedin yesterday. Photo: Peter McIntosh.
Threats of violence and abusive behaviour have spurred Dunedin parking officers to activate body cameras 18 times in the past month.

Dunedin City Council compliance, animal and parking services team leader Peter Hanlin said the council's 10 parking officers started wearing the cameras in April to act as a deterrent to, and in some cases as a record of, the abuse they received on the job.

Officers activated the cameras when they believed an incident might ''turn messy''.

Two of the incidents recorded were being investigated by police, Mr Hanlin said.

One officer received a minor injury in one of the incidents under investigation.

Footage deemed not serious by an officer was automatically deleted.

Some of the abuse officers experienced was ''pretty personal''.

''It is definitely a minority who do it though.

''They need to remember parking officers are just doing a job.''

The cameras, which cost from $1500 to $1700, were ''fantastic'' because they created a safer work environment, Mr Hanlin said.

Parking officer Jayin Hutchings said he had activated the body camera twice.

''One I would say was very successful.

''I had a customer across the road blow up at me and start swearing at me quite furiously.

''When they saw the camera they calmed down and told me I was doing a good job.''

He had been threatened or abused about once a month since starting the job 11 months ago.

''But then suddenly it might happen four to five times in one day.''

Abuse was often verbal. However, people had also used their vehicles to threaten him.

In the past month, he had noticed a drop in the number of stories of abuse he heard from other officers.

''I'm hoping that people continue to see them [the cameras] and they think about verbal abuse and what it does.''

The public could also request an incident to be recorded, but nobody had asked for this yet.

margot.taylor@odt.co.nz

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