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Janice Walsh said she first noticed the rats around her Caversham house two weeks ago, and had seen them every night since about 10 o’clock.
She tried poison and traps, but had little success.
In previous years she would find evidence of rats, but never this early in the year, and she never actually saw any rats, she said.
She contacted the Otago Regional Council, but had not heard that it was doing anything about it.
As she did not know where the rats were coming from, she did not know who else to contact.
She spoke to Ecolab about controlling the pests, and was told to continue using traps and to move them regularly.
Mrs Walsh said she felt like she was dealing with the infestation alone.
"It falls back financially on the homeowner, but they’re coming from someone else’s property, so why do they not have to put some bait stations around? Why are they not trying to control them?"
"Everyone has them."
Mrs Walsh had no idea why the rats were out earlier this year, but the rodents were causing her a lot of stress.
"I’m very tired. I’m going to cry," she said.
"I don’t mind putting out bait and setting traps, but someone down the line has to take responsibility."
Regional council biosecurity manager and rural liaison Andrea Howard said there were no rules for landowners around controlling rats, barring specific sites such as the Otago Peninsula, and the regional council did not help manage rats outside of those areas.
She said there were a range of options for controlling rats, and the regional council encouraged people to contact a pest control expert and explore possible solutions.